FAQ’s

Most frequently asked questions

Shopping Basics

What Shipping Methods Are Available?

USPS or UPS

What are your shipping and return policies?

Ship within 10 business days. To return email for return label within 2 days of receiving product.

Do You Ship Internationally?

No

Payments

What Payment Methods Are Accepted?

Credit cards, PayPal and shop pay

Do you accept international credit cards?

No.

Do you charge sales tax on any item?

Yes.

Shipping & Returns

I want to return my purchase! What do I do?

Email us for a return label and reason why you want to return.

How long does it take for me to get a refund?

We refund right away but your bank may take 2-3 business days.

How Can I Cancel Or Change My Order?

Email us at info@philippeaux.com and we have to receive the email before product is shipped.

How can I get assistance if I need it?

Email us at info@philippeaux.com

Contact

Still have questions?